Delivery standard

Every implementation has approved scope, defined commercial objectives, sprint plan, owner, due date, definition of done, QA owner, launch checklist, measurement plan, and post-launch review.

• Booking Recovery environment and feature flags
• GHL pipeline, template, and task workflow plan
• Boulevard-compatible capture and readback checklist
• Eligibility, stop-condition, opt-out, and escalation setup
• Client/internal dashboard QA and launch approval packet